Privacy Policy

(Effective Date: 8th September 2025)

Alena Connect (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, services, and virtual internship programs.

1. Information We Collect

We may collect the following information:

  • Personal details: Name, email address, phone number, education details, work experience.

  • Application data: CV/resume, skills, availability, country of residence, areas of interest.

  • Host/educator data: Organization name, contact person, role, project details.

  • Usage data: How you use our website and services (via cookies or analytics).

  • Optional inputs: Video submissions or feedback forms.

2. How We Use Your Information

We use your information to:

  • Process applications and match interns with host organizations.

  • Communicate updates, next steps, and opportunities.

  • Provide mentorship, soft skills training, and program support.

  • Improve our services and user experience.

  • Comply with legal obligations where necessary.

We will never sell or rent your personal data to third parties.

3. Sharing of Information

We may share data only with:

  • Host organizations (for matching interns to projects).

  • Educators/institutions (where partnerships exist).

  • Service providers (e.g., CRM, email, or application platforms that support our operations).

All partners are required to protect your data and use it only for agreed purposes.

4. Data Storage & Security

  • Your data is stored securely using trusted platforms (e.g., Airtable, Typeform, HubSpot, Notion).

  • We implement technical and organizational measures to prevent unauthorized access, disclosure, or misuse.

  • Data is retained only as long as necessary for the internship program or as required by law.

5. Your Rights

You have the right to:

  • Access, correct, or update your personal information.

  • Request deletion of your data (“Right to be Forgotten”).

  • Withdraw consent for certain processing.

  • Ask how your data is used.

To exercise your rights, please contact us at [Insert contact email].

6. Cookies & Tracking

Our website may use cookies or analytics tools to improve usability and performance. You can manage or disable cookies in your browser settings.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a new “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us:

Alena Connect Privacy Team

Email: info@alenaconnect.co.ke
Phone: +254 116 004400
Website: www.alenaconnect.co.ke